Privacy Policy

Effective Date: 04/04/2025

1. Introduction

Mother Town ("we", "our", or "us") is committed to protecting your personal information and respecting your privacy. This policy outlines how we collect, use, and store your data in line with the UK GDPR and Data Protection Act 2018.

2. What Information We Collect

We may collect the following types of personal data:

  • Contact Information – such as your name, email address, and phone number.

  • Booking & Payment Details – for workshop and course bookings made via our third-party booking platform, Bookwhen.

  • Health & Pregnancy Information – for hypnobirthing classes and yoga sessions, we may collect relevant medical or pregnancy-related details you share with us directly to ensure your safety and adapt sessions to your needs.

  • Website Usage Data – such as your IP address, browser type, and interactions with the site (via cookies – see Cookie Policy below).

3. How We Collect Information

  • When you fill in a contact form or email us.

  • When you book and pay for a class or workshop via Bookwhen.

  • When you complete a health or registration form for a class.

  • When you book in for a Vibe Check Call.

  • Through cookies and analytics tools when you use our website.

4. How We Use Your Information

  • To manage bookings, process payments, and deliver services.

  • To communicate updates, changes, or class information.

  • To personalise and improve your experience.

  • To comply with legal or regulatory obligations.

5. Sharing Your Information

We only share your information with:

  • Bookwhen, for managing course and workshop bookings.

  • Payment processors (via Bookwhen) for transactions.

  • Legal or regulatory authorities where required.

We do not sell or share your data with third-party advertisers.

6. Data Storage & Security

Your information is stored securely and only accessible to authorised individuals. We retain data only as long as necessary for legal, operational, or service-related reasons.

7. Your Rights

You have the right to:

  • Access the information we hold about you.

  • Correct inaccurate data.

  • Request deletion (where legally permitted).

  • Withdraw consent for marketing communications.

To exercise your rights, contact: mothertowncarly@gmail.com

Cookies Policy

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help improve your experience and allow us to understand how our website is being used.

We use cookies to:

  • Ensure website functionality.

  • Track anonymous site usage (via analytics).

  • Improve site performance and user experience.

You can control or disable cookies via your browser settings at any time. Disabling cookies may affect the functionality of some areas of the website.